FAQs

You sold out of the bag I had my heart set on.

So sorry! We're probably hand crafting a new batch this very moment and will restock soon. Please sign up to our waiting list or our newsletter and follow us on our Instagram for updates on when we update our inventory.

Do you ship internationally?

Yes, anywhere in the world! Please see our Shipping & Returns page for full shipping info.

Do you offer gift-wrapping?

All our bags come in hand stitched cotton pouches. If you're giving a bag as a gift, you can leave a note for the recipient in the "Order Notes" box when you check out. We will handwrite the message on a printed A A K S note card.

Do you sell wholesale?

Absolutely, Please e-mail us at info@aaksonline.com if you think A A K S might be a good fit for your shop.

Do you do custom made bags?

We love creating bespoke and cool colour combination bags for you, drop us a line.

How do I clean my bag?

All our bags are hand dyed and handwoven and if dirty please use a clean damp cloth and wipe dirt away. We recommend air-drying in the shade after wiping.

Will my bag look exactly like the one I saw online?

Because of the nature of our dyes and weaving processes, colours and pattern variations are to be expected and celebrated. This is why we love our product: no two bags are exactly alike, and each bag has been lovingly and carefully made from start to finish by an entire community of specialised artisans.